Terms of Service

Last updated: July 2026

These Terms of Service ("Terms") govern your use of services provided by Blink PropertyCare ("Blink", "we", "us"). By booking or using our services, you agree to these Terms.

1. Our services & scope

Blink PropertyCare provides preventive property maintenance in selected areas of Lagos, Nigeria, including water tank cleaning and maintenance, plumbing and pump checks, solar panel cleaning and visual inspection, and scheduled maintenance for homes, shortlets and small estates.

Our work is primarily inspection, cleaning and preventive maintenance, plus minor repairs where reasonably possible during a visit. We do not provide engineering certification, and our reports are photo-backed updates, not engineering or compliance certificates.

2. Quotes vs fixed pricing

Our pricing is quote-based. We do not publish fixed prices because the cost depends on factors such as property type, number and type of tanks, solar setup, access, condition and service frequency. Any ranges shown on this website are indicative only and do not constitute a binding quote. A confirmed price is provided before work begins.

3. Parts, major repairs & installations

Replacement parts, major repairs, motor rewinds, pump replacement, re-piping and new installations are quoted separately and are not included in a standard cleaning or check unless expressly agreed in writing (including via WhatsApp).

4. Solar scope

Our solar service is limited to panel surface cleaning and visual inspection. We do not perform solar engineering, installation, electrical repair, or inverter/battery work. Technical solar faults are escalated to qualified solar technicians, and any such work is outside these services.

5. Booking, scheduling & cancellation

Bookings can be made via WhatsApp, phone, email or our contact form. We ask that you provide accurate details about your property and the issue. If you need to reschedule or cancel, please tell us as early as reasonably possible. We may reschedule visits due to weather, access problems, safety concerns or circumstances beyond our control.

6. Access & safety

You agree to provide safe and reasonable access to the areas, tanks, pumps, panels and utilities to be serviced, including water and power where needed. If a site cannot be accessed or serviced safely, we may decline or stop the work and will explain why. We prioritise the safety of our technicians and your household.

7. Reports

We provide photo-backed updates and notes on work done and issues found, where applicable. Reports document our observations at the time of the visit and are not a guarantee of future condition, nor an engineering, structural or water-safety certificate.

8. Water safety disclaimer

Tank cleaning removes sediment, sludge and visible contamination and improves the state of your water storage. It is not a guarantee of safe drinking water and is not medical advice. For drinking water, we recommend appropriate filtration or treatment in addition to clean storage.

9. Payment

Payment terms are confirmed with your quote. Unless otherwise agreed, payment is due on completion of the agreed work. Additional work identified during a visit will be quoted and is only carried out with your approval.

10. Limitation of liability

We carry out our services with reasonable care and skill. To the extent permitted by law, Blink is not liable for pre-existing faults, hidden or inaccessible defects, damage arising from conditions outside our control or scope, consequential or indirect losses, or issues caused by third parties (including specialists to whom work is escalated). Nothing in these Terms excludes liability that cannot be excluded under applicable Nigerian law.

11. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria, and any disputes are subject to the jurisdiction of the courts of Lagos State.

12. Changes to these Terms

We may update these Terms from time to time. The version published on this page applies to services booked after it is posted.

13. Contact

Questions about these Terms? Reach Blink PropertyCare on WhatsApp, call 0701 140 6300, or email care@blinkconnect.com.ng.